Effective Date: Jun 1, 2024
At UnQuest AI, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you access and use our website and AI-powered answer engine services, which utilize both open and closed source large language models and Retrieval Augmented Generation (collectively referred to as the "Service"). By using the Service, you agree to the terms of this Privacy Policy.
We collect two types of information:
1.1. User-Provided Information
When you register for an account or use our Service, you may provide us with personal information, including but not limited to your name, email address, and other contact details. You may also provide information related to the queries you submit through our Service.
1.2. Automatically Collected Information
When you access the Service, certain information may be collected automatically, including your IP address, browser type, device type, and other technical information. We may also use cookies and similar tracking technologies to collect data about your interactions with our Service.
1.3. Information from Third Parties
We may receive information about you from third parties, such as social media platforms, when you use these services to log in or interact with our Service.
We use the information we collect for the following purposes:
2.1. Providing the Service
We use your information to create and manage your account, allow you to use our AI-powered answer engine, and provide customer support.
2.2. Improving the Service
We analyze user data to improve our Service, develop new features, and enhance user experience.
2.3. Communication
We may send you information about the Service, updates, and promotional materials. You can opt out of these communications at any time.
2.4. Personalization
We use your information to personalize your experience with our Service, including providing tailored content and recommendations.
2.5. Legal Requirements
We may use your data to comply with applicable legal obligations, such as responding to legal requests and enforcing our Terms of Use.
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
3.1. Service Providers
We may share information with third-party service providers who assist us in providing and improving the Service. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
3.2. Legal Requirements
We may share information in response to valid legal requests or to protect our rights, privacy, safety, or property.
3.3. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
3.4. Aggregated or De-Identified Information
We may share aggregated or de-identified information that cannot reasonably be used to identify you. This information may be used for research, analysis, and other purposes.
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security assessments. However, no method of data transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.
You have the following choices regarding your personal information:
5.1. Access and Update
You may access and update your account information at any time through the Service. If you need assistance, please contact us.
5.2. Communications
You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly.
5.3. Deactivation
You can deactivate your account at any time by contacting us. Upon deactivation, we will retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
5.4. Data Portability
You may request a copy of your personal information in a structured, commonly used, and machine-readable format. We will provide this data to you or a third party upon request, subject to applicable laws and regulations.
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child under 13, please contact us, and we will take appropriate action to delete the information.
Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from those of your country. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy with an updated effective date on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@unquest.ai.
By using the UnQuest AI Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.